A three day course that explores the necessary skills required to make the transition to being an effective supervisor. The course covers the management skills necessary to ensure best performance from supervised staff whilst maintaining the respect that ensures maximum flexibility from the work force.

By the end of the course participants will have:

• an understanding of what motivates and de-motivates staff
• an understanding of the effectiveness of planning and review
• have a basic set of tools to handle conflict situations
• an understanding of appraisal techniques
• an understanding of continuous development and its importance to the enterprise

To ask further questions or to book a course please contact us.